We said that we would look at ISO Regs in regards to Records Management. Here are some notes taken from online encyclopedia:
Records management - encyclopedia article about Records management.: "ISO 15489:2001 states that records management includes:
setting policies and standards;
assigning responsibilities and authorities;
establishing and promulgating procedures and guidelines;
providing a range of services relating to the management and use of records;
designing, implementing and administering specialized systems for managing records; and
integrating records management into business systems and processes"