This is my comment which I posted on this article:
The advent of web 2.0 has created a lot of challenges of the Electronic Records Management community. Prior to web 2.0 the job was daunting with ever increasing amount of information to be processed and managed according to sound records management procedures. Web 2.0 has stepped up the challenge several notches. I am very interested to see if these challenges will raise the awareness for more heightened attention and prioritization given to the implementation records management applications to address what is already spiraling out of control.